REDESIGN OF BUS SERVICES USING QUALITY FUNCTION DEPLOYMENT (QFD) TO IMPROVE SERVICES TO PASSENGER (CASE STUDY: PO XYZ)

Redesign of Bus Services Using Quality Function Deployment (QFD) to Improve Services to Passenger (Case Study: PO XYZ)

For products in the form of services, customer satisfaction is the most important thing because consumers see services from what other consumers say.As with the PO XYZ also use service which relies on passenger satisfaction.PO XYZ have an experience in reduced consumer satisfaction and with the competitor rise the passenger turn to another competit

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Prevalence of Congenital Anomalies in the Northwest of Iran

Background and Objectives Every year, about three hundred thousands of infant deaths occur because of congenital anomalies.Some continue to live with various types of disabilities.Low and middle income countries have higher rate of congenital anomalies.It is estimated more than 100,000 cases of birth defcets occure annualy in Iran where 70 percent

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